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Wholehearted performance checklist |
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"The antidote to exhaustion is not rest; the antidote to exhaustion
is ...
... wholeheartedness"
- David Whyte
We perform at our finest when we are wholly engaged. Whether we are
working or playing tennis, we achieve our best (with least effort) when
we are fully focused on what we are doing, when we enjoy the task in hand
without stress.
Yet this engagement can often be missing. For example, our tendency to
constantly evaluate ourselves may get in the way. So does our fear of
"getting it wrong". For many successful professionals, boredom
can be a big distraction)
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How to use this checklist |
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- The 50 questions should be answered swiftly and honestly, so that
you complete the quiz in c. 15 minutes.
- Each team-member scores both individual- and team-sections separately
and confidentially. Overall totals can be shared, but there is no obligation
to divulge the answers to individual questions.
- Please don't be discouraged by the results. If the scores are low,
these represent room for improvement, rather than a "defective
professional".
- For greatest effect, please choose one section to work on, and graph
the results weekly. Those who make the greatest improvement work with
a buddy and/or a coach, for both inspiration and accountability.
- Even when working with a coach, we make the most progress when we
"teach what we need to learn". So please consider becoming
an advocate for wholehearted performance - even informally - in your
team. You will gain the most when you yourself are obliged to "walk
your own talk".
Most people can achieve at least a 20% improvement
in productivity - what difference would that make for you?
To book a coaching session, to work on any aspect of wholehearted performance,
email pam@success121.com or call
UK (+44) 0845 644 3407
Behaviour, key basics
- I rise early, at my ideal time, which is .......
- I go to bed at my agreed time, which is ....... and get a good night's
sleep
- I do not comfort-eat, or abuse sugar, chocolate or other substances
- I exercise three times per week
- I limit / eliminate my consumption of caffeine, and drink 2L of water
daily
- I have no personal habits I find unacceptable, that diminish my self-esteem
- I am consistently punctual, with some reserve of time when I can
do tasks from my buffer-list - see next section
Subtotal: ........ (out of 7)
Personal Organisation
- My paperwork, files and folders are all filed away
- I consistently do my daily, weekly and monthly planning
- I practice an "email-diet" i.e. there is some focus-time
in the day when I am not reading emails or other messages
- I pay particular attention to how the day and week begins, so that
I "hit the ground running"
- My meetings are generally less than 1hr in length, and I know how
to conduct a useful 15-min discussion
- I have a contact-management system that enables me to keep in touch
with all the people I need to
- For any one day, my task list does not exceed seven items; I have
delegated everything else
- I work in 15-min time blocks (or less)
- I carry a buffer-list of things I can do while waiting for meetings
to start, or while stuck in travel
Subtotal: ........ (out of 9)
Inner world, belief
- I know why I come to work; and even on days that this objective is
not being fully realised, it's still worth it. I continue to find the
work interesting
- I have something to look-forward to every day (other than just finishing
work)
- My confidence is consistently growing, and is at (or approaching)
the level I want
- Beyond prudent planning, I am not worrying about money at other times
- I have let-go of people or events that drag me down. There are no
recurring resentments
- I can see the value I bring, and I do not define my work-satisfaction
simply by how many tasks I get done. I accept that I won't get it all
done, and I have come to terms with that
- In terms of personal appearance, I would be confident of meeting
anyone in the next hour
- My personal values* (e.g. inspiration, freedom, excellence etc) are
fully expressed in the work that I do
- My professional needs* are met (e.g. recognition, variety, achievement)
Subtotal: ........ (out of 9)
*Note on Terminology:
A need is personal to me; it's a requirement
for me to be at my best. A value is shared with others, a belief in something
of ultimate importance. What many people describe as values are really
needs, for example, "recognition", "achievement"
INDIVIDUAL TOTAL: ........ (out of 25).
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Team Assessment - by each individual member |
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Environment and Systems
- Our computers are adequate for the job, i.e. no crashes, or "hanging".
IT is reliable.
- My working area is clean, with adequate space, light and air.
- We are organised so that everyone can make the most of their talents.
- Key people are fully supported so as not to be wasting their time
with tasks that others could do (tasks that represent development or
enjoyment for them).
- We delegate responsibility, as opposed to delegating tasks.
- We have a method of planning (weekly, monthly, quarterly, yearly)
so that we each know what we are working on, and how this fits the bigger
picture.
- We are all clear what our Top-Three priorities are, for the week
ahead.
- We have implemented an appropriate regime of email-free time, and/or
non-interrupt time, so that we are not constantly interrupting each
other (e.g. zoning the diary)
- We have in place a reliable form of IT support, accounting, administration,
legal, web, coaching, etc, so that we can devote ourselves 100% to our
core jobs.
- Our appraisal system is not a dreaded series of paternalistic evaluations
(of personal attributes and achievements), but instead is a collaborative
exploration of the value we bring and how this could be enhanced.
- We are fully backed-up, and have tested our contingency plan in the
past 12 months.
- We are all involved when it comes to developing the vision for the
future.
Subtotal: ........ (out of 12)
Culture
- Each of us has considerable autonomy over how we do our jobs.
- We appreciate each other, as opposed to criticising or talking behind
people's backs.
- If something goes wrong, it will not be hidden; people affected will
be informed.
- We share the same values and purpose (and we know what they are!).
- I feel well-rewarded for the work I do (even if there is always scope
for improvement!).
- I am not postponing a dreaded conversation.
- I feel safe in this team, there is not a culture of gossip, nor cloak-and-dagger
politics.
- We have development plans in place so that everyone is supported
and encouraged to progress in their career. Even if the plan is informal,
we know what it is
- There is a choice of career path: into management for those who want
it, or "guru" positions for those who want to progress technically
rather than into management.
- The leaders listen respectfully, and are genuinely interested in
how we do our jobs. While busy, they are not in such a hurry that they
don't have time for this conversation.
- There is an enjoyable, collaborative, environment where I don't feel
I have to wear a mask (or role-play), but can fully be myself.
- I don't feel isolated, and instead feel a real culture of belonging.
I enjoy spending time with my colleagues.
- I look forward to Monday morning.
Subtotal: ....... (out of 13)
TEAM TOTAL: ....... (out of 25)
© John Niland, Success 121, June 2008.
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