Top Tip

Invest in consultation skills; so that time is not wasted discussing unimportant issues. Involve your team members in communication skills training and coaching.

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Profile - Client Support

Having been with The Outstanding Professional programme since its inception, Pam Harris and Zoe Yarker (who joined 2006) are with you every step of the way. At first to discuss your needs, expectations, and next steps. And then, to provide continual advice and support, and ensure you’re getting the most from the programme.

Team Profiles

Principal Coach

John Niland

Associate Coaches

Client Support

Professional Speaker

John Niland is an accomplished professional speaker who has inspired audiences throughout Europe

Complimentary Session

You are welcome to a no-obligation ‘taster’ mentoring session. To schedule, email

100 Tips to Find More Time

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Need a Speaker?

John Niland is a popular speaker at events, workshops, partner-conferences and is occasionally available for in-house training

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